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PM inbox, what happens when it's full?

 
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icentropy
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PostPosted: Sat Nov 02, 2013 4:16 am    Post subject: PM inbox, what happens when it's full? Reply with quote

I was just wondering what happens when the inbox is full, do new messages get bounced or do the oldest messages get erased?
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PostPosted: Sat Nov 02, 2013 4:19 am    Post subject: Re: PM inbox, what happens when it's full? Reply with quote

icentropy wrote:
I was just wondering what happens when the inbox is full, do new messages get bounced or do the oldest messages get erased?


The max is set to 1200 so it's unlikely this will ever be an issue. The max can be increased if it ever becomes necessary.

To answer the question, I have no idea. It's never happened to my knowledge.

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PostPosted: Sat Nov 02, 2013 5:00 am    Post subject: Reply with quote

Also, people who get a lot of PMs should clean out the inbox and sentbox once in a while. I do. There are PMs I don't need to keep forever.
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icentropy
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PostPosted: Sat Nov 02, 2013 3:09 pm    Post subject: Reply with quote

I just noticed I was at my max yesterday so I erased the oldest two pages and am back to 96%. Very Happy
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PostPosted: Sat Nov 02, 2013 5:11 pm    Post subject: Reply with quote

icentropy wrote:
I just noticed I was at my max yesterday so I erased the oldest two pages and am back to 96%. Very Happy


Really? 1200 PMs? I'll increase the max, but you might consider deleting PMs if you don't need to keep them forever, and moving them to your save box if you do.

I really thought 1200 was way beyond what anyone would ever need.

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icentropy
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PostPosted: Sat Nov 02, 2013 5:17 pm    Post subject: Reply with quote

Bob wrote:
icentropy wrote:
I just noticed I was at my max yesterday so I erased the oldest two pages and am back to 96%. Very Happy


Really? 1200 PMs? I'll increase the max, but you might consider deleting PMs if you don't need to keep them forever, and moving them to your save box if you do.


Yeah, i'm a sucker for history. My outlook mail folder is in the GBs Very Happy I just like being able to look back and reference old messages. A lot of folks (i guess i should call them customers) PM me instead of email so it ends up being almost a secondary email. I know that's not the purpose and i'm going to have to develop a better way to move conversations over from PM to email quickly. The other great reason for NOT using PMs is that, as far as i know, there's no way to search PMs so i end up spending a while looking for messages only based on a rough quess on date (month/year). I mostly posted the question because i was wondering if i maybe lost PMs during the time i didn't notice it was full. Maybe i'll let it get full again just to run a test and see if they get bumped or not. Very Happy

On another note, is there a way of downloading PMs? then a person could flush their inbox/sentbox and start with an empty mailbox but retain years worth of history?

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PostPosted: Sat Nov 02, 2013 5:42 pm    Post subject: Reply with quote

icentropy wrote:

Yeah, i'm a sucker for history. My outlook mail folder is in the GBs Very Happy I just like being able to look back and reference old messages. A lot of folks (i guess i should call them customers) PM me instead of email so it ends up being almost a secondary email. I know that's not the purpose and i'm going to have to develop a better way to move conversations over from PM to email quickly. The other great reason for NOT using PMs is that, as far as i know, there's no way to search PMs so i end up spending a while looking for messages only based on a rough quess on date (month/year). I mostly posted the question because i was wondering if i maybe lost PMs during the time i didn't notice it was full. Maybe i'll let it get full again just to run a test and see if they get bumped or not. Very Happy

On another note, is there a way of downloading PMs? then a person could flush their inbox/sentbox and start with an empty mailbox but retain years worth of history?


There is no specific "purpose" for PMs, but personally I prefer to use e-mail for anything important or anything I wish to archive. For one thing, you can't create folders for PMs to file them into different categories. The system is just not set up that way. I can't speak for the developers of the forum software or know why they chose to do things the way they did, I just know how it works. It just seems like they thought PMs were more of a temporary message system. They also did not choose to include a way to download or search them.

In my case, I often get PMs about calendar photos. I take them to e-mail as soon as I can because I have Hummer Calendar folders in my e-mail client. If/when I need to reference a message about calendar photos I can find it easily. I'd think that would be especially important for dealing with customers without having to take a lot of extra time to find previous messages.

You can do things whichever way you wish, but PMs do have their limitations. They are not good for organizing large numbers of messages.

As for letting it fill up again as an experiment, I've increased the max to 2000. You'd have a way to go. Laughing

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