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Getting Preview Mode Only When Submitting a Post

 
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PostPosted: Sat Aug 15, 2009 12:28 am    Post subject: Getting Preview Mode Only When Submitting a Post Reply with quote

A question was sent to me by e-mail from a user who was having an unusual problem: Whenever he tried to submit a post, it would go to Preview mode. The message, whether it was a new topic or reply, would not post. It took a while to track down the cause of this problem. It was a program he was using called Ad-Aware. It is freeware, a spyware and adware removal tool. He had been using it for a while, but an upgrade caused it to block him from posting to the forum.

Apparently, certain countries block the 2-way communication with the forum. This can produce this kind of symptom. I'm told China blocks the forum. There's also a user in Mongolia who experiences this problem and it's probably due to blocking in that country.

If you ever have a problem like this, and you're not in a country that blocks the forum, try turning off any such software you might be using to see if you can post OK with it turned off. This is an indication that something on the user's end is blocking or interfering with the 2-way communication with the forum. If you're not using any such software, as described above, it could be a firewall issue. Try a process of elimination by turning off firewalls, etc., or using a different web browser. If there's still a problem, try using a different computer. If you can post OK from a different computer, it would indicate that your computer is running some kind of software that's blocking that process.

This is a very rare problem. It's so rare that it's not possible to post a list of software that will cause it.
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